Rimini Street is the leading independent provider of enterprise software support services for Siebel, PeopleSoft, JD Edwards, Oracle® E-Business Suite, Oracle Database, Hyperion, Oracle Retail, Oracle Fusion Middleware, Agile PLM, SAP®, SAP HANA Database and BusinessObjects licensees. We offer a higher level of service, no required upgrades and annual support fee savings of 50 percent.
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The Disruptor’s Secret – How CIOs Are Changing the Game by Transforming Customer Experience
Businesses are being shattered by a new breed of disruptors that are putting customer experience at its core. Leading CIOs recognize the need to innovate with agility to transform customer engagement now. Learn how you can control spiraling operating costs to invest in digital technologies that drive high-value customer experience and business growth.
Sebastian Grady, President, Rimini Street Inc.
Mr. Grady is a 28 year veteran of the enterprise software industry with proven executive leadership experience. He has a strong track record in global customer service, enterprise software sales and marketing, enterprise software maintenance sales and service delivery. Mr. Grady has led global enterprise software firms and has developed emerging high-growth technology start-ups into successful ventures. Mr. Grady oversees all revenue operations for Rimini Street worldwide, including Global Sales, Global Marketing, and Global Client Care & Success teams.
Prior to joining Rimini Street, Mr. Grady was president and COO at Altus Corporation, a provider of video search and management software for sales enablement. During his tenure at Altus, Mr. Grady was responsible for overseeing the company’s field operations. Under his leadership, Altus emerged as the leader in enterprise on-demand rich media solutions for sales enablement, events, and knowledge-sharing, with global clients including Oracle, SAP, Cisco, GM, IBM and Symantec. Under Mr. Grady’s leadership, Altus experienced a 500-percent increase in revenue over a six year period.